Dow Corning success
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"I can easily compare costs by configuration, equipment, and different materials."
David Rupp
Dow Corning

Efficient estimating saves Dow Corning on capital improvements

Multi-national corporation Dow Corning relies on Sage Timberline Office estimating software for quick, accurate estimates when it's making decisions on capital improvements and construction projects.

Lead Estimator David Rupp says he and another estimator do up to 400 estimates a year using Sage Timberline Office mostly for conceptual estimates used by economic evaluators to decide whether a proposed project makes good business sense.

"I can do five or six different options with different configurations and different types of equipment and different materials of construction while looking for the lowest cost and the one with the best fit," Rupp says. "Sage Timberline Office makes it easy to change a few details on an estimate for comparison purposes."

Multiple users made easy
With thousands of employees and sites around the world, Dow Corning has more estimating work than its two full-time estimators could possibly keep up with. So Rupp put together a two- to four-hour training program that introduces new users to Sage Timberline Office software as well as general estimating concepts.

"If they want to know how much it costs to put in a pump, they can do it very quickly on their own. If they're talking about opening up a whole new site in a new country, then they generally come to the two of us here in Midland, Mich.," Rupp says.

With 13 licenses to use the software, Dow Corning has two full-time users, about 10 part-time users and up to 75 occasional users, Rupp estimates. They manage that by using the Sage Timberline Office License Manager, which they keep on a central server that all the employees can access.

"Using license manager, we can keep track of who has access and who doesn't," Rupp says. "One of the problems we had was people trying to use the software when they didn't understand how to, so now we don't give them access to the database on our server unless they go through the training. I'm the gatekeeper."

Customizable assemblies
With so many occasional users, Rupp says he needed to find a way to make using the software as easy as possible for people who might not remember its finer points.

"It's not like a bicycle where you don't use it for two months and you go right back to it. People tend to forget," Rupp says.

So he designed numerous assemblies that simplify the estimating process with straightforward questions that are easy for the user to answer without remembering formulas.

"With the assemblies, these people can very quickly go in and get an estimate and not have to remember all the background things to take into consideration because we prompt them," Rupp says. "The two of us here at Midland have put together all of the questions they need for a particular type of normal installation, whether it be a tank, a pump a building. We've done all that pre-thinking for them."

Sharing reports
One feature that has made life easier at Dow Corning is the ability to create a PDF file of a report. That allows Rupp to share his estimates with colleagues around the world electronically even if they don't have the Sage Timberline Office estimating software.

"In the past, we had to send hard copies. You either had the software or you had to have a hard copy. With the PDF file, I can print the estimate out or it can be electronically sent to people around the world, and they don't have to know anything about the software," Rupp says.

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