Service Management
Streamline dispatch, automate billing, fine-tune inventory, and improve communication with customers, suppliers, subs and technicians. Service management is a complete system that puts you in control of field purchasing, service agreements, and warranties, as well as preventive maintenance.
Because the service management suite is fully integrated with accounting, your accounts payable vendor information, invoices, purchase orders, and other financial details get entered one time, on time. The result is efficiency, coordination, and control.
- Streamline your service tracking for maximum profitability.
- Get a bird's-eye view with the easy-to-navigate dispatch board that displays hundreds of service calls and dozens of technicians all at once, and easily keep the dispatch board up-to-date via two-way paging communication.
- Ensure that techs aren't double-booked or underutilized.
- Streamline your service tracking for maximum profitability.
- Establish greater efficiencies through detailed multi-divisional transaction tracking.
- Satisfy customer billing requests using flexible work order billing and invoicing options and stay on top of all billing through use of work order approval process capabilities.
For more information about the specific applications, see links on the left.