Sage Timberline Office | Online Services
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Timberline Office
When clients call support, on-hold time averages under 90 seconds.
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SCP-certified means best-practices support.
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Top award recognizes Sage Timberline Office's standard for service.

Online Services
Faced with an issue and need answers fast? Sage Timberline Online is the first place to go if you have questions about your Sage Timberline Office solution. It provides all the most current support information, downloads, and resources you need to keep your solution running as well as the day you bought it.

Register for Sage Timberline Online and access the following resources and capabilities:
  • Submit your support questions, incidents, or product enhancement suggestions.
  • View your customer support calls and incidents to check on resolution status and related information.
  • Access the Technical Support Knowledgebase for answers to thousands of common (and not so common) Sage Timberline Office questions and issues.
  • Review the latest product and technical bulletins.
  • Download revised payroll tax tables directly into your Payroll software, and get the latest information on government changes affecting you.
  • Keep informed about alerts and notices important to the operation of your software.
  • View and change your individual profile.
  • Download installation guides, notes on product enhancements and releases, software patches, and year-end procedures.

Are you a Sage Software partner? All of your favorite information and resources that you rely on will still be available — now with easier access via Sage Timberline Online.


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